The receipt number will be given directly by the Indah Logistik officer when the package is sent via customer service or courier.

You can check Indah Logistik's receipt number independently by searching on the web browser www.indahonline.com or through the online Indah application on Google Play or the Apple Store.

Indah Logistik has high operational standards, owns warehouses throughout Indonesia, daily departure schedules, affordable prices, customer information systems, sophisticated SMS notifications, websites and applications, we also provide door to door service and certainly minimal risk or

For non-corporate customers, payments can be made by cash when the package is handed over to the customer service branch or an official Indah Logistik office agent, payments can also be made by billing at the destination and COD. For corporate customers, the payment system can be made by invoice in accordance with the terms and conditions that apply.

To carry out the procedure for submitting a claim, you can contact our call center at hotline: 021-8062-7000 or Whatsapp at number 0811-1894-4456. Then you can pick up the claim form at the nearest branch counter and complete all the required requirements.

For customers who deliberately send packages that are prohibited by the government, then based on article 47 of Law No. 38 of 2009, customers will be punished with a maximum imprisonment of 5 (five) years or a maximum fine of IDR 1,000,000,000. - (one billion rupiah) and the delivery service provider (Indah Logistik) cannot be held responsible for this incident.

You can contact our call center at the hotline number : 021-8062-7000.

(Length (cm) x Width (cm) x Height (cm)) /5000 : for land and sea services

(Length (cm) x Width (cm) x Height (cm)) /6000 : for air service

(Length (cm) x Width (cm) x Height (cm)) /1,000,000 : for the cubic calculation

(CC motorbike x postage)

(Length (cm) + Width (cm) + Height (cm)) /3 x 3500

(Length (cm) + Width (cm) + Height (cm)) /3 x 1500