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How to Claim Damaged or Lost Items
Hi Sobat Indah, if you encounter problems in shipping goods such as damaged or lost goods, you can claim them in the following way:
1. Come directly to the nearest branch/agent office by bringing receipts and evidence of damage/lost items in the form of videos/photos
2. Make an event report of damage/loss of goods
3. Completing all claim requirements documents such as sender's identity, receipts and other required documents
For more information, please contact Call Center 021 8062 7004 or Whatsapp 0811 894 4456
Latest Post
Hi Sobat Indah, if you encounter problems in shipping goods such as damaged or lost goods, you can claim them in the following way:
1. Come directly to the nearest branch/agent office by bringing receipts and evidence of damage/lost items in the form of videos/photos
2. Make an event report of damage/loss of goods
3. Completing all claim requirements documents such as sender's identity, receipts and other required documents
For more information, please contact Call Center 021 8062 7004 or Whatsapp 0811 894 4456