Cara Klaim Barang Kiriman Rusak atau Hilang

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How to Claim Damaged or Lost Shipments

Hi Buddy Indah, if you experience problems in shipping goods such as damaged or lost goods, you can claim in the following ways:

1. Come directly to the nearest branch/agent office with receipts and proof of damage/lost items in the form of videos/photos

2. Make a report of damage / loss of goods

3. Complete all claim requirements documents such as sender identity, receipt and other required documents

For more information, please contact Call Center 021 8062 7004 or Whatsapp 0811 894 4456

Hi Buddy Indah, if you experience problems in shipping goods such as damaged or lost goods, you can claim in the following ways:

1. Come directly to the nearest branch/agent office with receipts and proof of damage/lost items in the form of videos/photos

2. Make a report of damage / loss of goods

3. Complete all claim requirements documents such as sender identity, receipt and other required documents

For more information, please contact Call Center 021 8062 7004 or Whatsapp 0811 894 4456

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