You have ever felt disappointed when you received COD goods that were not suitable or damaged, right?

Don't worry, there are simple steps you can follow to return the item smoothly. 

Step 1: Check the Seller's Return Policy

An important first step is to check the return policy set by the seller.

Each seller usually has its own rules regarding returning COD goods. Make sure to understand the terms and conditions before going any further.

Step 2: Contact Customer Service

Next, immediately contact the seller's customer service or the logistics company responsible for sending the goods.

Explain in detail the problem that occurred and ask for directions regarding the steps that must be taken to return COD items.

Step 3: Prepare the Items to be Returned

Before sending the item back, make sure to prepare the item according to the instructions provided by customer service.

Good packaging will help keep items safe during the return process.

Step 4: Perform the Return Process

Follow the instructions given by the seller or logistics company to return the goods.

Usually, you will be asked to send the goods back using a certain delivery service or there is the possibility of picking up the goods at your location.

Step 5: Monitor Return Status

After sending the item, make sure to continue monitoring the status of the return. Also make sure you have proof of delivery such as a receipt number for future reference.

By monitoring the status of your return, you can ensure that the process runs smoothly.

Indah Logistics: Your Delivery Solution!

For safe and reliable delivery of goods, Indah Logistik is here as the best solution.

With responsive customer service and a clear returns policy, Indah Logistik is ready to assist you in the goods delivery process, including returning COD goods that are not suitable or damaged.